General Questions

I have questions on the Lagos Connect bus cards

Please visit the e-Purse FAQ page for all information on Lagos Connect bus cards.

Do I need a Bus Pass to ride on the BRT bus?

Yes. For commuters without Lagos Connect cards, you need to buy a ticket which will be valid to take you up to your point of destination, while commuters with Lagos connect cards must ensure they have sufficient credit balance on their E-cards before riding on the BRT bus.

Can I hire/charter the BRT bus?

Yes you can, Contact us for more details on this service

Who do I contact if there are any problems with the bus service?

If you encounter any problems on your bus journey, please contact our customer service representative via our phone numbers- +234 (0)708 060 1787, +234 (0)708 060 1788 or email- feedback@primerotsl.com.

Additional information

If you cannot find the information you are looking for on this page, please contact us using our online contact form.