General Questions

How/Where can I purchase a BRT bus tapping E-card?

To purchase a BRT bus tapping E-card, kindly contact our ticketers seen at the bus terminals.

How can I check my Credit Balance on a BRT bus tapping E-card?

You can check your credit balance by contacting any of our ticketers at the bus terminals by presenting the E-card.

How Can I recharge my BRT bus tapping E-card?

To recharge your E-card, kindly contact any of our ticketers seen at the bus terminals by presenting the E-card.

Do I need a Bus Pass to ride on the BRT bus?

Yes. For commuters without BRT bus tapping E-card, you need to buy a ticket which will be valid to take you up to your point of destination, while commuters with BRT bus tapping E-card must ensure they have sufficient credit balance on their E-cards before riding on the BRT bus.

Can I hire/charter the BRT bus?

Yes you can, Contact us for more details on this service

Who do I contact if there are any problems with the bus service?

If you encounter any problems on your bus journey, please contact our customer service representative via our phone numbers- +234 (0)708 060 1787, +234 (0)708 060 1788 or email- feedback@primerotsl.com.

Additional information

If you cannot find the information you are looking for on this page, please contact us using our online form.